Service Management Program


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Talent Deep Dive: An Analysis of Talent Availability for the IT-BPM Industry in 10 Provinces in the Philippines

The Talent Deep Dive Report is an analysis of talent availability for the information technology and business process management (IT-BPM) industry across ten provinces. In collaboration with the Department of Science and Technology – Information and Communications Technology Office (DOST-ICTO), this report provides data on the current and potential talent pool in provinces where the Top 10 Next Wave Cities are located.

The Information Technology and Business Process Association of the Philippines (IBPAP) and the Department of Trade and Industry (DTI) have been promoting the growth of the IT-BPM industry in the countryside through the Next Wave Cities (NWCs) program. With vast developments in the industry and growing demand for existing and new services, there is a need for more detailed information on talent and to establish a monitoring system of such information in potential IT-BPM host locations. This pilot “talent deep-dive” study is a first attempt at using existing official data to provide a more nuanced view of the talent profiles in selected locations.

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