Service Management Program


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IIS Socmed cover revised min

The Philippine information technology and business process management (IT-BPM) industry is facing one of its most exciting times yet. As the industry is expected to meet all of its targets -- 1.3 million in direct employment and US$25 billion in revenue, stated in the 2012-2016 Philippine IT-BPM Roadmap. As we face a new era for IT-BPM -- this year’s International IT-BPM Summit (IIS) will host the unveiling of a new iteration of the IT-BPM Roadmap.

The Information Technology and Business Process Association of the Philippines (IBPAP) partnered with Frost & Sullivan in developing the Philippine IT-BPM Roadmap 2022. The new Roadmap will chart the course of the industry in the next six years as it is poised to face an ever-changing future. With the theme Accelerate PH: Future-Ready, this year’s IIS will take on issues that will help industry players face the changing landscape of the future.

The Summit promises to disrupt the core concept of IIS itself. This year will be filled with impactful and relevant discussions about ground-breaking concepts and disruptive forces shaping the IT-BPM industry today. Focused on the future, the Summit touches subjects on how the industry can disrupt the norms, accelerate with the use of technology, and gear up for what lies ahead.

For more details about the IIS 2016, visit