Service Management Program


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CEBU, Philippines - US Ambassador to the Philippines Sung Y. Kim yesterday shrugged off fears of the possible impact of the Trump administration on the Philippine business process outsourcing (BPO) sector, expressing belief that US BPO companies "will continue to do very well" in the country.

Speaking at the general membership meeting of the American Chamber of Commerce of the Philippines-Cebu Chapter on Thursday, it's too early to make a conclusion on the effect the Trump administration in the US may bring to the Philippines BPO sector.

Read More: Trump policies won’t stop US BPOs in Philippines

The tax incentives currently enjoyed by business process outsourcing companies will remain despite the proposed comprehensive tax reform program of the government, Senator Sonny Angara assured the wary industry.

“With the industry’s incentives intact, we can continue to attract more BPO investments that would spur economic growth and job creation in the country,” said Angara, chairman of the ways and means committee.

Read More: Angara assures BPO perks to remain in tax reform bill

Quezon City, July 11, 2017 – ESCA Knowledge Academy’s Chairman, Ernesto S de Castro, PhD spoke before more than two hundred overseas Filipino civil engineers at the recent 2017 Midyear Assembly of the Philippine Institute of Civil Engineers – United Emirates Chapter, in Dubai last July 7.

Attended also by members of the Philippine Institute of Civil Engineers’ international chapters from Kuwait, Oman, Northern Emirates, Abu Dhabi and Al Ain, and the Western Region Municipalities of Abu Dhabi, Dr de Castro’s presentation about Transforming our Future with Building Information Modeling (BIM)was well-received by his audience.

Read More: Building a better future with people and technology


Can business leaders in the export and the information technology-business process management (IT-BPM) industries prevent the Train (Tax Reform for Acceleration and Inclusion) bill passed by the House of Representatives from removing their tax perks?

Read more: Export, IT execs: There’s still time to act, amend Train Bill

New investments in the contact center industry slowed in the first quarter of the year, a result of various factors that could possibly include the anticipation of the fiscal change in the country, a top official of the Contact Center Association of the Philippines (CCAP) said.

Read more: Growth slows for contact center investments in Q1