Service Management Program


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On March 14, 2017, the new IBPAP Board of Trustees held their first official meeting and selected the following Board Officers (pictured above, right to left): Chairman – Lito Tayag, Accenture, Philippines Country Managing Director; Vice-Chairman – Cathy Ileto, Sutherland Global Services, Senior Director Marketing & Public Relations; Treasurer – Karen Batungbacal, QBE Global Shared Services Centre, Executive General Manager; and Assistant Treasurer – Miguel Del Rosario, Toon City, President & CEO

Ike Amigo, IBPAP President & CEO, also announced that he will be vacating his current position to attend to personal affairs. Rey Untal will be joining IBPAP as its President & CEO beginning April 1, 2017. Rey has a total of 27 years of work experience, with industry exposure spanning across Manufacturing, Commodities Trading, Port Operations, and IT Consulting & Outsourcing.

Negros Occidental Governor Alfredo Marañon Jr.gave his full support for the implementation of the Train The Teachers (T3) for Service Management Program of the Negros Occidental Language and Information and Technology Center and the Information and Technology Business Process Association of the Philippines or IBPAP, Monday.

Read More: Guv approved SMP subsidy  to bridge student-industry gap

Message sent on behalf of Genny Marcial:

Dear IBPAP PEZA-registered members:

Upon the instruction of PEZA, Dir. Gen. Plaza, the EOD and PEZA's Engineering Group has been tasked to ensure that the activities of PEZA-registered IT enterprises are being undertaken strictly in accordance with their declared PEZA-registered activities as stated in their Registration Agreements. 

THE Information Technology-Business Process Association of the Philippines (Ibpap) will provide trainings on Service Management Program (SMP) to 600 tertiary teachers in Negros Occidental starting April this year.

Read more: IBPAP to provide SMP trainings for 600 college teachers in NegOcc