Service Management Program


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IBPAP is committed to ensuring that your privacy is respected and protected. From time to time, we may ask you for certain information by which you can be identified when using this website. We give you assurance that any and all information collected in such manner will only be used in accordance with the terms in this privacy statement.

Please be guided accordingly.

Collection of information

We may collect personally identifiable information such as names, email addresses and phone numbers when voluntarily submitted by our visitors. This information may be used to fulfill a specific request or added to our mailing list if allowed by the visitor.

Cookie/Tracking technology

The site may use cookie and tracking technology to collect certain information such as browser type and operating system, website traffic, and usage pattern. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to data security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy contact information

For questions, concerns, or comments about our privacy policy, please email

We reserve the right to make changes to this policy. Any changes to this policy will be posted.