IT-BPO Industry News

ANZ marks fourth anniversary of Manila operations hub

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ANZ marked the fourth anniversary of its operations hub in Manila, Philippines, which was set up in July 2010 to support the Group’s growth in its Asian business.

ANZ Managing Director, Manila Hub, Mark Woolfrey, said: “The Philippines is considered one of the world’s leading business processing destinations and our Manila hub allows us to tap into Manila’s large, well-educated workforce.

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Teleperformance Philippines celebrates 18 years of excellence and leadership, offers more exciting career opportunities

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Teleperformance celebrates its 18th Anniversary in the Philippines on April 24, 2014

Manila, Philippines—May 21, 2014 – Teleperformance, the leading global provider of outsourced customer experience management services, celebrated its 18th Anniversary in the Philippines on April 24.

Starting with a mere 100 employees in 1996, Teleperformance Philippines has now grown to a strong workforce of nearly 23,000. As the company increases in size, more employment opportunities are offered in all of the 11 Teleperformance sites located across Metro Manila, Antipolo, Bacolod, Cebu and Davao.

New hires can expect a progressive career path at Teleperformance. Apart from competitive salaries and incentive packages, the company invests in the learning and development of its employees to prepare them for leadership roles in the future. Teleperformance likewise provides state-of-the-art work facilities for its people and holds fun-filled company events that give employees a warm, friendly environment that inspires creativity and teamwork.  

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Teleperformance Philippines runs for scholars

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Team Teleperformance at the 3rd ScholarRun

Manila, Philippines—May 22, 2014 – Teleperformance, the world’s leading provider of outsourced customer experience management services, sponsored the recently concluded “ScholaRun,” a fund-raising event organized by the American Chamber of Commerce Foundation (AmCham) at the Bonifacio Global City in Taguig.

Now on its third year, ScholaRun is aimed at raising funds for AmCham Foundation’s scholarship programs for underprivileged children. The charity run is divided into 10K, 5K, and 3K distance categories. The event gathered together over 2,500 running enthusiast from various industries and other AmCham-affiliated organizations.

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Acquire signs a new facility

Acquire’s rapid expansion in the Philippines is fuelled by growth in the BPO sector.

Acquire Asia Pacific, has announced the expansion of their Philippines operations committing to a new facility in Manila. The expansion is driven by Acquire’s rapid growth in the Philippines after winning several new multinational clients. The new facility will increase Acquire’s production space in Manila to over 16,000 sqm and will house clients growing outsourcing demands for 24/7 global support, customer service and sales activity. “The new facility is expected to go live in July this year and will assist in bolting on an additional USD$30m annual revenue to our current operations,” said CEO Scott Stavretis.

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Wells Fargo inaugurates Center in Manila

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Wells Fargo Center

Taguig, Philippines – Wells Fargo recently inaugurated its new facility in the Philippines, attended by senior leaders from Wells Fargo & Company.  Located in one of Metro Manila’s growing Cyberparks – McKinley Hill, the Wells Fargo Center, which will be over 300,000 square feet and house 2800 seats once it is fully completed, currently caters to 900 team members supporting the various lines of business of the Bank through its Enterprise Global Services (EGS) Delivery unit.

“The new Center in Manila adds to the commitment of Wells Fargo in providing our customers the service that the Bank has always been known for,” Wells Fargo EGS Delivery Head Aveek Mukherjee said. “People as a Competitive Advantage is also a core value of the company, and as such we  want to provide our team members a great facility where they would enjoy coming to work and be proud of, which is in line with our goal of being an employer of choice in the country.”

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