Service Management Program


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Manila, Philippines (August 16, 2017) - Amid talks on artificial intelligence and its potential to disrupt the playing field for industries and enterprises alike, the IT-BPM industry’s two largest and longest-serving associations - the Information Technology and Business Process Association of the Philippines (IBPAP) and the Contact Center Association of the Philippines (CCAP) are taking a step forward by bringing the top global thinkers and industry players to the much awaited 9th International IT-BPM Summit (IIS).