Service Management Program


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IBPAP Quality Council’s Scholarship Program for Lean Six Sigma for Information Technology-Business Process Management (IT-BPM) Course is part of the ICT Scholarship and Training Program of the Department of Science and Technology-Information and Communications Technology Office (DOST-ICTO).

The Lean Six Sigma for IT-BPM Course is designed to equip participants with the necessary expert knowledge, skills, attitudes and leadership in planning and implementing sustainable projects for improved organizational performance and success. The program provides a rigorous treatment of the whole spectrum of the body of knowledge (BOK) of both Lean and Six Sigma. Mastery of the Lean Six Sigma (LSS) knowledge is fortified with practical case studies and significant hands-on exercises aided by software tools. With lean six sigma expertise, knowledge, methods and tools, the organization will be able to build a culture of operational excellence while achieving bottom-line results and total customer experience.

The course was developed and will be conducted and administered by the University of the Philippines (UP) through the National Engineering Center (NEC).